Privacyverklaring

Teqcycle Solutions GmbH operates Internet pages containing general information as well as an interactive area for valuing mobile devices. Teqcycle Solutions GmbH is committed to protecting your privacy and complies with statutory provisions on data protection. In the following paragraphs, we want to explain how we handle your personal data. The specific data processed and how it is used depend mainly on the services that have been requested or agreed and how the web pages are used. Consequently, not all of the following information will apply to you.

1. Who is the controller?

The controller responsible for the site within the meaning of data protection law is:

Teqcycle Solutions GmbH
Baierbrunner Str. 31
D-81379 Munich
Germany
Phone: +49 - 89 - 790 86 98-10
E-mail: datenschutz@teqcycle.com

Managing Partners: Sebastian Neubeck, Dirk Ulrich

Registered offices: Munich
Munich Lower District Court, HRB 202638
VAT identification number DE 288 496 639

The Data Protection Officer appointed by us is:

Data Protection Officer of Teqcycle Solutions GmbH
c/o activeMind AG
Postdamer Str. 3
80802 Munich
Germany
Phone: +49 89 / 418 560 170
E-mail: datenschutz@teqcycle.com

2. What processing activities are carried out?

Category:
Calling our website
 
Purpose, category of data, legal grounds

When you call our website, we collect access data and store it in a log file. This access data includes your IP address. We also store the following in the log file: the name of the web page you called, the file called, the date and time you called it, the amount of data transferred and a message that the site was called successfully, the type of browser you use and its version, your operating system, the site you visited before our website (referrer URL) and the provider that requested access. This data cannot be used to identify you.

Cookies are used on some of our web pages. This is a standard technology in which small text files are stored on the device you use and, among other things, help make your visit to a website more convenient and secure. Cookies can also be used to tailor what is offered on a website better to visitors’ interests or generally improve it on the basis of statistical analyses.

The above data is processed on the basis of our legitimate interests (Article 6 (1) (f) GDPR).

The access data is processed solely to optimise technical delivery and the design of the website and to protect our systems (such as in the event of an attack on our IT or a security incident). When our website is called, we cannot use this data to identify a specific person. If you also subscribe to our newsletter, we can assign the IP address directly to you. The cookie ID enables us to tell, for example, whether and to what extent you have already visited our web pages, whether you have already registered with us under a specific ID, and when you returned to this website. You can find more details on our use of cookies in our Information on the cookies, social media plug-ins and tracking technologies used.

 
Recipients of the data
In order to operate our web pages, we use a service provider who processes data on our behalf. We also host our website in a data centre in Germany.
 
Length of storage
You can find details on the length of time cookies are stored in our Information on the cookies, social media plug-ins and tracking technologies used.
 
Provision of data prescribed by law or necessary
You are not required by law or contract to provide the above personal data. However, the service and proper functioning of our website cannot be ensured if the IP address and cookie ID are not known. Moreover, individual services may be unavailable or restricted.
 
Objection
Our operation of the Internet site absolutely necessitates our recording data in order to deliver the website, and storing this data in log files. Consequently, users do not have the possibility of objecting and opting out. You have the right to object to the use of other cookies. You can find information on your right to object pursuant to Article 21 of the General Data Protection Regulation (GDPR) and in our Information on the cookies, social media plug-ins and tracking technologies used.
 
Category:
Contacting us
 
 
Purpose, category of data, legal grounds

The data you send us by e-mail, such as your name, company, address, e-mail address and phone number, is stored for the purpose of personal communication with you.

The data you enter in the contact form is processed on the basis of our legitimate interests (Article 6 (1) (f) GDPR).

 
Recipients of the data
We store the data in a data centre in Germany.
 
Length of storage
Your data is used by Teqcycle Solutions GmbH to handle your request. Naturally we erase your data when it is no longer required for the purpose for which it was collected, the particular contractual relationship with the customer has ended, or the statutory period for which the data must be retained has expired.
 
Provision of data as prescribed by law or necessary
You provide your personal data voluntarily. However, we can handle your request only if you give us your name, your e-mail address and the reason for your request.
 
Category:
Web analytics and use of cookies
 
Purpose, category of data, legal grounds

Tracking and web analytics tools are used on our website. Web analytics help us obtain information on visitors’ behaviour on our website, such as where they come from or how long they stay. That information enables us to pinpoint weaknesses in the website and improve its efficiency.

The legal basis for processing this data is Article 6 (1) sentence 1 (f) GDPR. It safeguards our overriding legitimate interest, based on a weighing of interests, in sending advertising messages to users of our website.

 
Recipients of the data

The following providers of the tracking and web analytic tools process the access data on our behalf for the purpose of analysing users and preparing the data statistically. As part of that, we have concluded order processing agreements with the providers.

You can find more details on how the tools work and information on how to prevent transmission of the data (tracking) in our Information on the cookies, social media plug-ins and tracking technologies used.

We use tracking and web analytics tools from the following provider: Matomo (formerly Piwik)

 
Length of storage
You can find details on the length of time cookies are stored and the technologies used by these tracking tools in our Information on the cookies, social media plug-ins and tracking technologies used.
 
Provision of data prescribed by law or necessary
You provide your personal data voluntarily. You can disable the tracking tools using your browser settings. The website may then only be available with restrictions. You can find details in our Information on the cookies, social media plug-ins and tracking technologies used.
 
Profiling
The tracking tools help assess the behaviour of visitors to the website and their interests.
 
Category:
Ordering and handling of the take-back process
 
Purpose, category of data, legal grounds

The data you enter, such as your name, address, e-mail address and account data, is processed for the purpose of the dispatch and return of goods and handling of the take-back process.

The entered data is processed on the basis of Article 6 (1) (b) GDPR for the purpose of performing contracts.

 
Recipients of the data
We store the data in a data centre in Germany. So as to handle the take-back process, we transmit your data to external service providers in Germany, with whom we have concluded an order processing agreement.
 
Length of storage
Your data is used by Teqcycle Solutions GmbH to handle your contract. Naturally we erase your data when it is no longer required for the purpose for which it was collected, the particular contractual relationship with the customer has ended, or the statutory period for which the data must be retained has expired.
 
Provision of data prescribed by law or necessary
You provide your personal data voluntarily. However, we can handle your request only if you register with us.

3. What data protection rights do you have?

Every data subject has the right to access personal data and obtain information on it (Article 15 GDPR), the right to correction of data (Article 16 GDPR), the right to deletion of data (Article 17 GDPR), the right to restriction of processing (Article 18 GDPR), the right to object to processing (Article 21 GDPR) and the right to data portability (Article 20 GDPR).

The restrictions defined in Sections 34 and 35 of the German Federal Data Protection Act (BDSG) apply to the right to access personal data and obtain information on it, as well as to the right to deletion of the data.

If you have given us your consent to process your personal data, you can revoke such consent at any time by notifying us. The same also applies if you wish to revoke declarations of consent you gave us before the EU General Data Protection Regulation came into effect, i.e. before 25 May 2018. Please note that the revocation of consent applies only with effect for the future. Processing activities before the revocation of your consent are not affected by it.

In order to exercise your rights, please contact us by regular mail, phone or e-mail. You can contact us at:

Teqcycle Solutions GmbH
Baierbrunner Str. 31
81379 Munich
Germany
Phone: +49 - 89 - 790 86 98-10
E-mail: datenschutz@teqcycle.com

You also have a right to lodge a complaint with a responsible data protection supervisory authority (Article 77 GDPR in conjunction with Section 19 BDSG). You can find a list of the supervisory authorities (for the private sector) and their addresses at:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

4. Information on data security

We handle personal data only if that is possible in compliance with data protection regulations. As part of that, we endeavour to take all the necessary technical and organisational security measures to protect your personal data adequately against unauthorised access and misuse at all times.

We store and process personal data in a data centre. We use encryption methods (e.g. SSL) via HTTPS to protect your data’s security when it is transferred. Our servers are protected by means of a firewall and anti-virus solution. Naturally we have backup and recovery methods as well as role and authorisation concepts in place.

Our employees are obligated to comply with the provisions of the General Data Protection Regulation (GDPR) and German Federal Data Protection Act (BDSG) in handling data.

5. Amendments to our data privacy regulations

We reserve the right to adapt this Data Privacy Statement so that it always complies with the latest statutory requirements or to reflect changes to our services in the Data Privacy Statement, such as when we launch new services. The new Data Privacy Statement will then apply when you visit our website again.

6. Links

The web pages of Teqcycle Solutions GmbH contain links to other websites. We take reasonable care to check these direct links. Teqcycle Solutions GmbH is not responsible for the content of websites to which these links lead. Teqcycle Solutions GmbH is also not responsible for the content of websites which refer visitors to us.

Information on your right to object in accordance with Article 21 of the General Data Protection Regulation (GDPR)

Right to object in an individual case

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data about you which is based on Article 6 (1) (f) GDPR (data processing based on a weighing of interests), including any profiling based on those provisions within the meaning of Article 4 No. 4 GDPR.

If you object, we will no longer process personal data about you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

Recipient of such objection

Your objection can be submitted without using a special form, with the subject line “Objection” and stating your name and address, and should be sent to:

Teqcycle Solutions GmbH
Baierbrunner Str. 31
81379 Munich
Germany
Phone: +49 - 89 - 790 86 98-10
E-mail: datenschutz@teqcycle.com

Information on the cookies, social media plug-ins and tracking technologies used

The following provides you with information on the web analytics and tracking tools we use on our website (web tracking, advertising, cookies, plug-ins etc.), how they work and how you can specifically object to processing of your personal data or delete the personal data collected by them. You can find more information in our Data Privacy Statement.

The legal basis for using cookies and tracking technologies is Article 6 (1) sentence 1 (f) GDPR. It safeguards our overriding legitimate interest, based on a weighing of interests, in sending advertising messages to users of our website.

Use of cookies

Cookies are used on some of our web pages. This is a standard technology where small text files are stored on the device you use and, among other things, help make your visit to a website more convenient and secure. Cookies can also be used to tailor what is offered on a website better to visitors’ interests or generally improve it on the basis of statistical analyses.

You yourself can decide whether the browser you use permits cookies or not. Please note that functions of web pages may be restricted or even disabled completely if cookies are not permitted.

If you permit the use of cookies in your browser settings or by giving your consent, the following cookies may be used on our web pages:

  • BALANCEID: This cookie is used to identify the length of your stay on our web pages. It applies only to the current session.
  • _RequestVerificationToken: It applies only to the current session.
  • ASP.Net.SessionId: It applies only to the current session.
  • AspxAutoDetectCookieSupport: It applies only to the current session.

Use of Matomo (formerly Piwik)

This website uses the web analytics service Matomo (formerly Piwik) to analyse the use which is made of our website and to improve it on a regular basis. We can use the statistics we obtain to improve our offering and make it more interesting for you as a user. The legal basis for using Matomo is Article 6 (1) sentence 1 (f) GDPR. Our legitimate interest in using it is to send advertising messages to users of our website.

Cookies are stored on your computer to enable this analysis. Teqcycle Solutions GmbH stores the information collected in this way exclusively on a server in Germany.

You can stop such analysis by deleting existing cookies or preventing storage of cookies. If you prevent storage of cookies, we point out that you might not be able to use the functions of our web pages in full. You can prevent the storage of cookies in your browser settings.

Status: May 2018